Shipping Service

Shipping Service

 

Which shipping options are available and what are the shipping fees?

 

Free standard delivery for any order over SAR 500.00. 

 

 

Service                                                       Terms                                                                Cost

 

Standard 2- 7 days                                  domestic                                                      SAR 70.00

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Standard 3- 10 days                   Orders shipped to any Middle East                    SAR 70.00

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Standard 3-10 days            Orders shipped to any country in the world.            SAR  230.00

 

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What if I am ordering outside of the Saudi Arabia?

 

Goods ordered outside the Saudi Arabia, may be subject to customs fees and import duties. The customer or receiver of the goods will be liable for any such fees. Mocha Boutique not liable for these fees, nor will they accept returns as a result of these fees. All other conditions of sale apply.

 

 

How can I track my order?

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MOCHA will send you several e-mails during the order process to keep you informed of the status of your purchase. Please note that we do not provide tracking numbers, but only tracking links found in the shipment confirmation e-mail. You will receive a shipment confirmation e-mail with a tracking link in order to track your shipment. We will then e-mail a delivery confirmation once we receive notification from the shipping company

that your purchase has been delivered.

 

 

is there additional infromation I need to know?

 

*Shipping rates don't include possible import duty's applied to your country.

We use , LastPoint for Domestic and Middle East countries, & Saudi Post Office Regular delivery for  international orders,  and provide tracking numbers once the order has been received by their depot.

 

*For further information or any questions you have in regards to delivery and shipping please call our store on +966 560529016 or email info@mochaboutique.co

 

Further Terms*

All orders received before 3pm GMT will be sent the same working day. Orders placed after 3pm GMT will be posted the next working day. Please note all weekend orders (after 3pm GMT THURSDAY) are dispatched the next available working day.

 

Courier collections occur on weekdays only. 

In the event that an item is out of stock, delivery times may take longer.

We will always notify you by email or any method of contact.