Warranty & Repairs

Jewelry Authenticity Card

Jewelry Authenticity Card All MOCHA jewelry comes with an Authenticity Card. Keep this card safe as it confirms both the date you purchased the piece and also the condition you received it in. The Authenticity Card, most importantly, also guarantees the free correction of any manufacturing defects within two years of purchasing the jewelry. It does not cover, however, any breakage or defect that was caused through lack of care or by accident.

In order to receive this service, please repackage the jewelry alongside the Authenticity Card and send it to the following address. If this card gets either misplaced or lost, please contact via phone call at +966560529016 from Sunday to Thursday, from 9.00am to 7.00pm.