Welcome to www.mochaboutique.com website
PLEASE READ THESE TERMS AND CONDITIONS BEFORE USING THE WEBSITE AND ORDERING ANY PRODUCT FROM US.
"www.mochaboutique.com" is the property of Mohammed Madkhli Limited, (No. 4031224483 National Address: As Sulay Haroon Al Rasheed street), company subject to management and coordination by Mohammed madkhli (mocha, we, us and our) and the services that are provided by Mohammed Madkhli EST ," Operation of Website" and "Services and Products" and all other operations.
General Terms & Conditions of use
General Terms & Conditions of Use
Using the Site
Purchase is for personal use only
The site and the site content is for your own personal, non-exclusive use, and should not be utilised for commercial gain. Mohammed ltd. grants you a personal, non-exclusive, non-transit, transferable, and non-commercial privilege to enter and use the site.
Age
If you are under the age of 18 you are not permitted to use our services. Our services and site content are not targeted, nor are they intended for use by anyone under the age of 18.
Submitted information to the site
3.1 While MOCHA tries to make sure that the site is secure, MOCHA cannot guarantee the security of any information that you supply to us; MOCHA, therefore, cannot guarantee that information submitted as feedback will be kept confidential. For that reason, you should refrain from submitting any patent ideas, applications, advertising or marketing suggestions, or any other information that you regard as being commercially sensitive, confidential, or valuable. We value your feedback, but please be aware that we cannot ensure its privacy.
3.2 MOCHA is therefore at liberty to use any contributions submitted to us as feedback, without needing to pay or acknowledge the contributor. (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive, or valuable because we do not monitor the site to check for these matters). Therefore, we will not be legally responsible for keeping any unwanted submission confidential, nor will we be legally responsible to you or anybody else for any use of such submissions.
Social Media
4.1 By interacting with us on the Social Media - which includes: liking our page, following us on any of our official social media platforms, liking posts, retweeting, sharing, commenting, or performing any other form of online interaction with us - you are consenting to us processing your information (i.e. your user profile, name, age, and public content; alongside any photo you may leave in the comment section of our posts, as well as your views expressed in regard to said post) and allowing us to interact with you in return. If you wish us to stop interacting with you or using your information, please contact us using the details provided below.
4.2 By Interacting with us (whether that be via our website, social media, or otherwise) you are consenting to us using your image and contributions for the purposes of promoting, advertising, and endorsing MOCHA's goods and services. This includes, without limitation, any promotional activity and in such forms of media as television, social media, the MOCHA website, and in both print and outdoor advertising materials.
4.3 You will have the option to log into our websites via your social media account(s). By logging-in this way, we will be able to make your experience on our website richer and more personalised. In doing this, your social media will allow us to access certain information that you have confided with such Social Media, and we will use, store, and disclose such information in accordance with our Privacy Policy. We enable these features merely as a convenience, and integration of such features do not imply an endorsement or recommendation.
Intellectual Property Rights
5.1 The terms "Website" and "Material" are one and the same, and refer to numerous elements, including the software design, implementation and use of the website, layout, structure and organization of the contents of the website, and to any material duplicated and/or made available to the public domain, i.e. the collection and organization of data and information, photographs, drawings, video clips, texts, musical compositions, audio clips, devices, logos, trademarks, distinctive elements, the overall branding, or any other material reproduced and/or made available through the Website ("Material").
5.2 All materials on this Website, including trademarks, domain names, designs, models, patents, and copyright, are protected and in the sole ownership of mohammed madkhli est.
5.3 All trademarks, trade names, and other distinctive forms of MOCHA’s branding and logos which are reproduced on the website, whether registered or not, are trademarks or service marks of Mocha Boutique LTD in the United Kingdom and of Mohammed Madkhli EST in all other countries. All domain names Mohammed Madkhli EST used on the Website and/or connected to it are owned, or used with permission by Mohammed Madkhli EST, who manages them worldwide.
5.4 This Website is solely for private, personal and non-commercial usage. The Material on this Website is for information and/or promotional purposes exclusively.
5.5 It is not permitted to reproduce (except where the reproduction is made for personal non-profiting use), disclose, publish, transmit, put into public domain, reproduce, distribute, display, remove, adapt, delete or otherwise modify; create and/or use copied works from, or on any case works inspired to, participate in any sale of this Website, any of the material in this Website or related software, in whole and/or in part, in any form and/or manner, and for any purpose. If the downloading or reproduction should be permitted by MOCHA in writing, the user will not obtain any right, title or interest in any Material or software as a result of any such downloading or reproducing.
5.6 MOCHA is fully committed to enforce, protect and support its online property rights and to strongly fight against any infringement of these clearly set out Terms of Service. Any use which is not expressly permitted by MOCHA’s Terms of Service is strictly forbidden. The lack of any legal reparations available to MOCHA whether in Court or out of Court does not mean the company will accept, tolerate, or condone any violations of MOCHA’s Terms of Service or breach of MOCHA’s online property rights of which MOCHA has ownership and/or availability.
5.7 The reproduction of any trademarks, logos, or branding found on the MOCHA site is strictly prohibited unless you have our prior permission.
Limitation of Liability
Certain countries forbid all or part of the following limitations or exclusions of liability and, if required by law, the following content may not be applicable.
6.1 You acknowledge and agree that you are solely responsible for your usage of our site. You acknowledge and agree that any information you supply to our site cannot be security guaranteed and may be viewed by parties outside our realm of influence. You agree, therefore, that your usage of our site is at your own risk.
6.2 In accepting this, you acknowledge and accept that neither MOCHA, nor its associates can be held responsible for any damages – whether they be direct, indirect, exemplary, punitive, incidental, consequential, or special- that arise through the use of the MOCHA website, or through any associated sites you access through a link found on MOCHA, or from any actions we carry out – or fail to carry out - as a result of correspondence you initiate with us, or in any difficulty you may experience in using the site, or for any problems with the information, products, or services advertised on and/or obtained through the MOCHA site, or the deletion of any materials or comments submitted onto the site, or other problems you face as a result of the usage of the MOCHA site; whether it be through omission, contract, strict liability, or otherwise, even if MOCHA, or any of MOCHA’s associated parties have been advised priorly of the potential damages.
6.3 These Limitations of Liability apply, without restriction, to any and all problems and/or damage caused by – or arising from - any failure of performance, error, omission, interruption, deletion, defects, delay in operation, file corruption, computer viruses, network outage, communication-line failure, theft or your loss of profits, damages, editing of, unauthorized access to, loss or use of any record or data, and any other tangible - or intangible - losses. You are aware and agree that neither MOCHA nor its associates shall be held responsible for any offensive, acts of defamation, or illegal conduct that takes place on the MOCHA site.
6.4 You accept and are aware that the only way to resolve, or find remedy for, any of the problems listed above is to end your use of the MOCHA site. In using the MOCHA website, you agree, that any cause of action arising from, or in relation to, the website must commence within one year after the cause of action occurred; otherwise, the cause of action is officially considered by MOCHA to being obsolete. However, some jurisdictions do not permit time restrictions on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages. If that applies to you, all, or some of the above content may be irrelevant to your case.
Privacy
By commenting, logging in via social media, uploading, or providing any other means of personal data to the MOCHA website, you are, in doing so, agreeing to our Privacy Policy. We fully recommend that you read our Privacy Policy in order to understand how our service works with regards to your personal data.
Governing Law
Our Terms of Use, and any non-contractual obligations linked in relation to them, shall be commanded by, and will be interpreted in accordance to Saudi laws (regardless of its conflict of law provisions), unless otherwise necessary under regional legislation of your place of residence. All disputes that are in relation to our Terms of Use, or any non-contractual obligations arising in relation thereof, shall take place within the jurisdiction of Saudi courts or, alternatively, under the jurisdiction of the courts of your place of residence, under the relevant law.
General Terms & Conditions of Sale
These are the General Terms and Conditions by which we (MOCHA) supply any of the products ("Products") listed on our website www.mochaboutique.com ("our site") to you.
Product Availability
MOCHA is at liberty to replenish, change, and reorganise our item selection as it appears on the website at any given time without the need to give prior notice to the customers or other users of the MOCHA website. MOCHA is not liable in the incident of any product being out of stock or otherwise unavailable.
Price
10.1 MOCHA prices each product in Saudi Riyal (SAR). The price, as it appears on the MOCHA website, will be inclusive of applicable VAT, but will not include any potential shipping costs.
10.2 MOCHA is at liberty to modify (i.e. reduce or increase) the price of products offered on the MOCHA website at any time without the need to give any prior notice to the customers or other users of the website. You will be charged the price that is displayed at the time of selecting the "buy now" button.
10.3 MOCHA is not responsible for the costs incurred by your chosen method of placing an order with us (cost of internet access, telephone costs). These costs, however, do not differ from the standard rate.
10.4 MOCHA is at liberty to correct any errors or inaccuracies that become apparent on the website; MOCHA can also cancel orders if information provided by customers is flagged as being false, inaccurate, or discrepant to the rest of the order.
Payment method
MOCHA accepts payments made via
PayPal
using third party ("WIX"). which includes; Visa, MasterCard, American Express.
bank transfer to the following IBAN code: .
All costs incurred from bank transfer payments to MOCHA are the sole responsibility of the customer. Bank transfer payments are due within the same day customer requesting the order working days from the date in which the order was placed.
Packaging
All products purchased from www.mochaboutique.com are safely wrapped and delivered in complimentary packaging.
Intellectual Property Rights
the MOCHA trademark - including the set of figurative and and/or shape marks present in the MOCHA products, the relevant accessories and/or packaging, together with all the illustrations, images and places protected by copyright, and more broadly, all Intellectual Property Rights relating to MOCHA products are, and remain the exclusive property of MOHAMMED MADKHLI. for the United Kingdom is MOCHA BOUTIQUE LTD and MOHAMMED MADKHLI EST for all other countries, as part of Mohammed Madkhli property.
14. Authenticity
MOCHA guarantees the authenticity, and therefore quality of all products purchased through the MOCHA website. All products that MOCHA promotes through the Website are made using the highest quality materials, and a strict inspection is carried out for quality control of each MOCHA product, ensuring that each product dispatched is durable and lives up to the MOCHA quality. All MOCHA products are made assembly, and in the Kingdom of Saudi Arabia, with the only exception being MOCHA fragrances, which are first produced in France and later packaged in KSA and distributed exclusively World wide except KSA.
16 Warranty
As a consumer (meaning an individual who is acting solely for themselves, for purposes which are outside the influence of his or her trade or profession), you are entitled to various statutory warranties. The products supplied to you by MOCHA conform to your contract with us.
In addition to the above, the following warranty is provided in connection with our jewellery, including our watch range: the MOCHA Jewellery Warranty is valid for two years from the date of the purchase, covers all manufacturing defects in relation to the watch itself, and is honoured anywhere in the world. This warranty, however, does not cover normal wear and tear of the case, metal or leather watchband, nor does it cover the crown or the glass. The MOCHA Jewellery Warranty is rendered invalid in case of theft, loss, improper use, general negligence, or attempts to repair it by unauthorized persons.
Shipping & Cost
You are solely responsible for the shipping costs alongside all other associated charges that may be incurred by the delivery of the products you purchase. MOCHA, at times, will offer free shipping to orders over a certain price; however, there is no guarantee of this. Please refer to our Shipping Service Policy for further information.
Order cancellation
All customers have the right to cancel any order purchased from Mocha Boutique in exchange for a full refund, regardless of the product or price. However, upon deciding that you wish to cancel your order, it is of great importance that you contact us as soon as possible – either via email or telephone – and provide us with your order number alongside your reason(s) for your decision to cancel your order. This only applies to orders that have not yet been dispatched.
Return & Refund
Please refer to our Return and Refund Policy for further information, which forms an integral part of these General Terms and Conditions of Sale.
Contact Us
If you have any additional questions or queries in relation to topics not covered in these terms and conditions, in order to clear up anything you are unsure about, or if you need assistance navigating the website and/or placing an order, feel free to contact us at:
As Sulay Haroon Al Rasheed street
- Riyadh – Kingdom of Saudi Arabia
Phone no: +966560529016 or +966503645332
E-mail: info@mochaboutique.com.